22 Apr ROGERS / FIDO / CHATR– April 19 2021 Wireless Service Outage – Quebec Class Action
Date of Initial Application: April 20, 2021
LEX GROUP Inc. has launched a Quebec class action lawsuit against Rogers Communications Inc., Rogers Communications Canada Inc. and Fido Solutions Inc. (hereinafter collectively “Rogers”), on behalf of all persons in Québec who had an existing “Rogers”, “Rogers for Business”, “Fido” and/or “Chatr” contract and who had their wireless services interrupted on or about April 19, 2021.
The proposed class action alleges that on or about April 19, 2021 plaintiff and class members experienced problem using their mobile telephone, namely they could not make calls and could not send or receive text messages or otherwise use their data or cellular plan. Their phones were only operational for data while on wifi.
It is believed that the outage lasted all of the morning and most of the day of April 19, 2021 for Plaintiff, whereas it continued for many other Class Members until the late night of April 19, 2021 (if not early morning of April 20, 2021).
Accordingly, if you reside or are domiciled in Quebec and had a “Rogers”, “Rogers for Business”, “Fido” and/or “Chatr” wireless contract on April 19, 2021, then you may be part of the proposed Class defined by the class action initiated by our office. Should you be defined as a member of the class, you may be entitled to compensation should the Court authorize and ultimately grant the class action on the merits, or should a settlement be reached (and approved by the Court).
If you wish to be kept informed and/or receive notification of major judgments rendered or notices in this case, please complete the form below. Please note that providing your information in the form below creates no financial obligation for you and it does not create a lawyer/client relationship between yourself and Lex Group Inc. (or any of its attorneys). You will not be charged any fees or costs for signing up to this class action since our firm is only paid on a contingency basis from the potential compensation recovered in this file, if the class action is successful by way of final judgment or settlement approved by the Court.
Please be advised that the group definition of the people to be included in this class action may be changed or modified in the future by Court decision or by way of amendment filed by our firm. We will not inform you or other members of the public if and when the group definition is changed. It is therefore your sole responsibility to ensure that your own personal rights and recourses are being protected at all times during the course of these proceedings. You may therefore wish to seek independent legal counsel in order to determine whether it would be in your best interest to pursue independent litigation in this matter (or any other matter), and to determine if you can potentially be included in this case if a final judgment is rendered or if a settlement is reached and approved by the Court.
By signing up to this class action, you are merely asking our firm to include you in our list of potential members in this class action but our firm is not agreeing to represent your personal interests. If a final judgment is rendered in this case, or if a settlement is reached (and approved by the Court), an e-mail may be sent to you and the relevant information may be posted on this website. The Court will determine the manner and extent of any future notifications to class members.
Be advised that the information you provide will be included in our list of potential class members for this case, which list may be shared with and disclosed to the Courts and/or other parties in this action (at our discretion). Rest assured that any such disclosure will be done in such a manner as to protect your personal information and confidentiality from unauthorized use, disclosure or publication.
Finally, be advised that the above-description and summary of the case is being posted on this website for your convenience. However, in case of conflict between the information on this website and the actual proceedings, documents, and/or judgments in the Court record of this case, the official Court record documents will prevail. We have for your convenience posted on this webpage certain scanned copies of the several relevant documents from the Court record, including the initial application for authorization to institute a class action which describes the case in much more detail. You should therefore consult these documents as well as consult this website periodically in order to be kept informed.