Rogers, Bell and Telus – False “Unlimited Data” Claims Class Action

Rogers, Bell and Telus – False “Unlimited Data” Claims Class Action

Date of Initial Application: December 4, 2023

Lex Group Inc. and LPC Avocat Inc. have launched a national class action against Rogers, Bell and Telus alleging that they prominently and falsely advertised their mobile plans as having “unlimited data”, but failed to adequately disclose to their customers (or sometimes to disclose at all) that there were significant reductions in data speed (referred to in the industry as “throttling”), after their customers reached a certain data cap.

The Applicant further alleges that Rogers misled consumers in the marketing of its “Roam Like Home” service because Rogers throttles its customers when they are abroad. As such, their mobile service does not “Roam Like Home” (rather at significantly lesser speeds and functionality).

 

Proposed Classes:

“Rogers Infinite” Class:

All natural and legal persons in Canada who subscribed to Rogers’ Infinite wireless phone plans.

“Roam Like Home” Class:

All natural and legal persons in Canada who subscribed to Rogers’ Roam Like Home service and whose mobile services were throttled while using it away from home.

“Telus Unlimited” Class:

All natural and legal persons in Canada who subscribed to Telus’ wireless phone plans advertised as having “unlimited data”.

“Bell Unlimited” Class:

All natural and legal persons in Canada who subscribed to Bell Mobility’s wireless phone plans advertised as having “unlimited data”.

Remedies sought for consumers:

The purpose of this class action is to obtain:

a) an injunction ordering Rogers, Bell and Telus to cease the prohibited business practices and misleading advertising concerning “unlimited data”; and
b) compensatory and punitive damages in amounts to be determined.

If you wish to be kept informed and/or receive notification of major judgments rendered or notices in this case, please complete the form below.  Please note that providing your information in the form below creates no financial obligation for you and it does not create a lawyer/client relationship between yourself and Lex Group Inc. (or any of its attorneys).  You will not be charged any fees or costs for signing up to this class action since our firm is only paid on a contingency basis from the potential compensation recovered in this file, if the class action is successful by way of final judgment or settlement approved by the Court.

Please be advised that the group definition of the people to be included in this class action may be changed or modified in the future by Court decision or by way of amendment filed by our firm.  We will not inform you or other members of the public if and when the group definition is changed.  It is therefore your sole responsibility to ensure that your own personal rights and recourses are being protected at all times during the course of these proceedings.  You may therefore wish to seek independent legal counsel in order to determine whether it would be in your best interest to pursue independent litigation in this matter (or any other matter), and to determine if you can potentially be included in this case if a final judgment is rendered or if a settlement is reached and approved by the Court.

By signing up to this class action, you are merely asking our firm to include you in our list of potential members in this class action but our firm is not agreeing to represent your personal interests.  If a final judgment is rendered in this case, or if a settlement is reached (and approved by the Court), an e-mail may be sent to you and the relevant information may be posted on this website.  The Court will determine the manner and extent of any future notifications to class members.

Be advised that the information you provide will be included in our list of potential class members for this case, which list may be shared with and disclosed to the Courts and/or other parties in this action (at our discretion).  Rest assured that any such disclosure will be done in such a manner as to protect your personal information and confidentiality from unauthorized use, disclosure or publication.

Finally, be advised that the above-description and summary of the case is being posted on this website for your convenience.  However, in case of conflict between the information on this website and the actual proceedings, documents, and/or judgments in the Court record of this case, the official Court record documents will prevail.  We have for your convenience posted on this webpage certain scanned copies of the several relevant documents from the Court record, including the initial application for authorization to institute a class action which describes the case in much more detail.  You should therefore consult these documents as well as consult this website periodically in order to be kept informed.

Join Class Action!

    Disclaimer: The Lex Group website is not intended to create an attorney-client relationship between you and the firm. By submitting your information to us, you are not creating an attorney-client relationship with the firm. An attorney-client relationship may be formed only after we check for conflicts of interest and the firm and you sign a mandate agreement. The firm may contact you about your legal claim to discuss representation options. Because of the volume of e-mails, we cannot promise to respond to every submission.
    In any class action lawsuit, it is the Court that must approve and determine who will be eligible for participation in the class. If you feel that you may qualify for damages or remedies that might be awarded in this class action litigation, we request that you fill out and submit the above form to help us determine if you are a legitimate member of the class or to make sure that you receive any future Court mailings about the case. However, the return of the above form does not guarantee you any type of compensation whatsoever.